FAQS
Below are some of the Frequently Asked Questions(FAQ's) to help. If there are additional questions, please message me and I will respond within 48 hours.
info@cosmicplay.shop
When will my order ship?
Products ship within 2 to 5 business days after you placed the order.
* New Launches may be delayed on shipping
Will I get an email with my order details?
Yes! An email will appear as soon as you placed the order summarizing all the details.
What is the exchange/return policy?
If you have any problems with the product arriving or damage please email me to discuss a proper solution.
Step 1: Email me with your order # and name.
order@cosmicplay.shop
Step 2: I will contact you(usually within 48 hours) with solution.
What payment is accepted?
Currently you can pay with PayPal for all transactions.
How much is shipping?
I charge the current rate that usps has
Who ships my package?
All orders are shipped via usps.
International Shipping:
At this time I am not big enough to handle international shipping if you have a friend that can pay for your item then ship to you that will be fine.
Delivery time:
3-10 Business days
Wrong Shipping address:
If you got the wrong shipping address please contact me via instagram or order@cosmicplay.shop