Below are some of the Frequently Asked Questions(FAQ's) to help. If there are additional questions, please message me and I will respond within 48 hours.



When will my order ship?

Products ship within 2 to 5 business days after you placed the order.

* New Launches may be delayed on shipping

Will I get an email with my order details?

Yes! An email will appear as soon as you placed the order summarizing all the details.

What is the exchange/return policy?

If you have any problems with the product arriving or damage please email me to discuss a proper solution.

Step 1: Email me with your order # and name. 


Step 2: I will contact you(usually within 48 hours) with solution.

What payment is accepted?

Currently you can pay with PayPal for all transactions.

How much is shipping?

I charge the current rate that usps has 

Who ships my package?

All orders are shipped  via usps.

International Shipping:

At this time I am not big enough to handle international shipping if you have a friend that can pay for your item then ship to you that will be fine.

Delivery time:

3-10 Business days

Wrong Shipping address:

If you got the wrong shipping address please contact me via instagram or order@cosmicplay.shop